American Airlines
Monday, January 12th, 2009
Do NOT travel with on AMERICAN AIRLINES! Picture this, the Friday before Christmas, I am flying to Miami from Milwaukee, with
my small son. We are going to Florida, because spending Christmas in Wisconsin would be too sad,as my mother had just passed away. Their plane was grounded for mechanical problems, we were put on a BUS to go to O’Hare. Naturally we were really late, and missed the flight to Miami. The counter agents were so RUDE to me, as I tried my best to reason with them. They blamed all of our inconvenience on “the other airlines” (their OWN!!!). And did not so much as give us a meal voucher. We had someone picking us up in Miami taking us to Key West, at a certain time. When I explained this fact to them, they could have cared less! We finally arrived in Miami at 1:30 AM. We were supposed to arrive around 6 pm. After the trip was over I wrote
A.A.corporate to complain about the WHOLE experience, got NOTHING, no apology, no refund, no nothing!!! That was a while back, I have never stepped foot on another American Airlines plane and never will.
-Ann
